Online dating software sales
Please contact our Customer Support team to resolve this.
To learn more, see a full list of taxable and tax-exempt items in California.
In the state of California, any prewritten program or programs which are transferred by any sort of remote telecommunications are considered to be exempt, so long as the buyer does not obtain possession of any sort of tangible personal property in the transaction.
We've been very grateful to come along with you on your journey to find that special someone over the last 15 years and we hope to see you again soon!
All Mate1 profiles registered in the EU prior to May 25th, 2018 will be removed from the service and your data will either be removed completely or pseudonymized in our databases.
This page describes the taxability of software and digital products in California, including canned software - delivered on tangible media, canned software - downloaded, custom software - delivered on tangible media, custom software - downloaded, customization of canned software and digital products.
It is a continuous journey that begins with buyer interest, evaluation and purchase.
The relationship continues with the customer’s experience with your product or service.
All active Mate1 subscriptions purchased/rebilled from European customers in the 30 days prior to the regulation taking effect are in the process of being reimbursed to the payment method used at purchase.
If you have not already received your refund, please allow 5-7 business days for the refund to process before contacting our customer support team by calling 1-514-907-0015 Monday-Friday 9AM-5PM EST for assistance.